Payment FAQs
Welcome to Lemrro! We are committed to providing you with a secure and seamless shopping experience. Below are answers to common questions about payment methods, security, and policies.
1. What payment methods does Lemrro accept?
Lemrro currently accepts the following payment methods:
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Visa
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Mastercard
All payments are processed securely at checkout.
2. Is my payment information secure?
Yes! We use industry-leading encryption technology to protect your payment information.
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Your payment details are never stored on our servers, ensuring maximum privacy and protection.
3. How are prices and taxes handled?
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All orders require full prepayment at checkout.
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Customers are responsible for paying the total cost of items and shipping fees.
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No additional fees (e.g., handling or service charges) are applied beyond the listed price and shipping cost.
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Please review your order total carefully before completing your purchase to avoid disputes.
4. What should I do if my payment fails?
If your payment is unsuccessful, please check:
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Card details are entered correctly
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Your card is not expired and has sufficient funds
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Billing address matches the one on file with your bank
If the issue persists, contact your bank or payment provider, or reach out to our customer support team.
5. How does Lemrro prevent fraud?
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We may require additional identity verification for certain orders to prevent fraudulent transactions.
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If suspicious activity is detected, we reserve the right to cancel the order and issue a refund.
6. How are refunds and disputes handled?
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Refunds are processed according to our Return Policy.
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If you encounter an issue with your order, contact us first and we will help resolve it.
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Unauthorized chargebacks or disputes may result in temporary account suspension.
7. Will Lemrro update its payment policy?
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We reserve the right to update this Payment Policy at any time.
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Changes take effect immediately and will be posted on this page.
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Your continued use of Lemrro services constitutes acceptance of the latest version.
8. How can I contact Lemrro for payment-related questions?
Email: info@lemrro.com
Phone: 317-828-4443